Shipping policy

 

Shipping & Delivery Policy

Effective Date: 11/07/2026

At Meadows Organic Farms, we are committed to delivering our premium-quality products safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During festivals, promotional campaigns, or high-demand periods, processing times may be slightly extended.

2. Shipping Coverage

We currently deliver across India through trusted courier and logistics partners.

If your location is outside our serviceable delivery area, we will notify you and process a full refund if the order cannot be fulfilled.

3. Delivery Timeline

Estimated delivery times are as follows:

Location Estimated Delivery Time
Tamil Nadu 2–4 Business Days
South India 3–5 Business Days
Rest of India 4–7 Business Days
Remote & Rural Areas 5–10 Business Days

Delivery timelines are estimates and may vary depending on courier operations and destination.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may offer free shipping on selected products, promotional campaigns, or orders exceeding a specified purchase value.

5. Order Tracking

Once your order has been shipped, you will receive:

  • Order Confirmation

  • Shipping Confirmation

  • Tracking Number (where applicable)

You can use the tracking details provided by the courier partner to monitor your shipment.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard delivery procedures.

If the customer is unavailable during delivery:

  • The courier may attempt re-delivery.

  • The shipment may be returned to us if delivery remains unsuccessful.

Additional shipping charges may apply for re-shipment due to an incorrect address or repeated failed delivery attempts.

7. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Natural disasters

  • Heavy rainfall or floods

  • Public holidays

  • Government restrictions

  • Transportation disruptions

  • Remote delivery locations

  • Courier partner delays

Meadows Organic Farms shall not be held liable for delays caused by these unforeseen circumstances.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information, including:

  • Full Name

  • Complete Address

  • Landmark (if applicable)

  • PIN Code

  • Mobile Number

Meadows Organic Farms is not responsible for delivery failures or delays resulting from incorrect or incomplete information provided by the customer.

9. Damaged or Missing Packages

If you receive:

  • A damaged package

  • A leaking product

  • An incorrect item

  • Missing products

Please notify us within 48 hours of delivery by providing:

  • Order ID

  • Photographs of the package

  • Photographs of the product

  • A brief description of the issue

Our support team will review the request and provide an appropriate resolution.

10. Delivery Confirmation

Once the courier partner marks the shipment as Delivered, the order will be considered successfully delivered.

Any disputes regarding delivery should be reported to us within 48 hours of the delivery confirmation.

11. International Shipping

Currently, Meadows Organic Farms delivers only within India.

International shipping is not available at this time.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Meadows Organic Farms

Address:
No. 48/17, Bharathiyar 4th Street,
SS Colony,
Madurai – 625016,
Tamil Nadu, India.

Phone: +91 88700 02788

Email: meadowsorganicfarms@gmail.com