Privacy Policy

Effective Date: 01.10.2026

Meadows Organics ("Meadows Organics", "we", "us" or "our") respects the privacy of customers and visitors to meadowsorganics.org.

This Privacy Policy explains how we collect, use, process, store and protect information when you visit our website, create an account, place an order, make a payment, contact customer support or otherwise interact with our services.

1. Information We Collect

Depending on your interaction with our website, we may collect the following information.

Personal Information

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Account information

• Customer support communications

Order Information

We may collect information relating to:

• Order number

• Products purchased

• Quantity

• Order date

• Delivery address

• Order status

• Cancellation requests

• Refund information

Payment Information

Payments may be processed by authorised payment service providers.

We may receive transaction-related information such as:

• Payment status

• Transaction reference

• Payment confirmation

• Refund status

We do not intend to store complete card credentials, PINs, passwords or CVV information through our own systems.

Technical Information

We may automatically receive technical information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website interactions

• Approximate usage information

• Cookies and similar technologies

2. How We Use Information

Information may be used to:

• Process orders.

• Deliver products.

• Process payments.

• Provide customer support.

• Send order confirmations.

• Provide delivery updates.

• Process cancellations and refunds.

• Manage customer accounts.

• Improve website functionality.

• Improve products and services.

• Prevent fraud and misuse.

• Maintain business records.

• Meet legal and regulatory obligations.

• Send permitted promotional communications.

3. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

• Maintain shopping cart functionality.

• Remember user preferences.

• Improve website performance.

• Understand website usage.

• Support essential website functionality.

Customers may control cookies through their browser settings. Disabling certain cookies may affect website functionality.

4. Sharing of Information

Meadows Organics does not sell customer personal information as a commercial commodity.

Information may be shared where reasonably necessary with:

• Payment processors

• Delivery partners

• Logistics providers

• Hosting providers

• Technology service providers

• Customer support providers

• Analytics providers

• Professional advisors

• Government or regulatory authorities where required by law

Information will be shared only to the extent reasonably required for the relevant business or legal purpose, subject to applicable law.

5. Payment Processing

Payments may be processed by authorised third-party payment providers.

Such providers may process payment information according to their own terms, privacy policies and security requirements.

6. Data Security

We take reasonable technical and organisational measures designed to protect personal information from:

• Unauthorised access

• Misuse

• Alteration

• Unauthorised disclosure

• Loss

• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain information for as long as reasonably necessary for:

• Order fulfilment

• Customer support

• Accounting

• Tax requirements

• Legal compliance

• Dispute resolution

• Fraud prevention

• Business record requirements

Retention periods may vary depending on the nature of the information and applicable requirements.

8. Marketing Communications

Where permitted, Meadows Organics may communicate information about:

• New products

• Offers

• Promotions

• Product updates

• Brand communications

Customers may request to stop receiving promotional communications.

Transactional messages relating to orders, payments, delivery or customer service may continue where necessary.

9. Customer Rights

Subject to applicable law, customers may have rights concerning their personal information, including requesting access, correction or deletion where applicable.

Requests may be submitted using the contact details provided below.

10. Children's Privacy

Our website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites.

Meadows Organics is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the relevant privacy policies before providing information to external websites.

12. Policy Changes

This Privacy Policy may be updated periodically.

The updated version will be published on this page with the applicable effective date.

13. Contact

Branch / Customer Contact Address

48/17, Barathiyar 4th Street,
Old Police Station Road,
S S Colony, Madurai – 625016,
Tamil Nadu, India.

Manufacturing Unit

197-1, Indrapuram Road,
Meadows Organics, 624302,
Dindigul, Tamil Nadu, India.

Phone: +91 88700 02788
Email: meadowsorganicfarms@gmail.com