Privacy policy
Privacy Policy
Effective Date: 11/07/2026
At Meadows Organic Farms, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information from you:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- City and State
Payment Information
Payments are processed securely through trusted payment gateway providers such as Razorpay.
We do not collect or store:
- Credit Card Numbers
- Debit Card Numbers
- CVV
- UPI PIN
- Internet Banking Credentials
- OTPs
Your payment information is encrypted and handled directly by the payment gateway.
2. How We Use Your Information
We use your information for the following purposes:
- Processing your orders
- Delivering purchased products
- Customer support
- Order confirmation and tracking
- Sending invoices
- Processing refunds
- Improving our website and services
- Preventing fraudulent transactions
- Complying with legal obligations
3. Information Sharing
We value your privacy and do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted service providers for business operations, including:
- Courier and logistics partners
- Payment gateway providers (such as Razorpay)
- Technology service providers
- Government authorities when required by law
These third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Improve website performance
- Analyze visitor traffic
- Personalize your shopping experience
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
6. Marketing Communications
With your consent, we may send:
- Promotional offers
- New product announcements
- Seasonal discounts
- Newsletters
You may unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their respective privacy policies before providing any personal information.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After this period, your information is securely deleted or anonymized.
9. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your personal information (subject to applicable laws)
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with the updated Effective Date.
We encourage you to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Meadows Organic Farms
Address:
No. 48/17, Bharathiyar 4th Street,
SS Colony,
Madurai – 625016,
Tamil Nadu, India.
Phone: +91 88700 02788